Sostitution & Return

easy and free replacement!

If you have any questions, please feel free to contact us.

info@maisonclochard.it | +39 0472 270777

 

 Replacement:

Orders from our online store can be exchange freely within the EU and within our withdrawal period of 14 days, 14 calendar days from the delivery date.


1. Free exchange is only possible in a different size and color of the same article
2. The goods must be in their original condition (never worn, not washed)
3. The safety seal and label must be intact
4. All details such as extra buttons, supports, original shoe boxes with shoes etc. Must be complete and complete
5. Multiple products must be returned in ONE package

 

Trascon Logistic
Via Vecchio Fornace 15
14033 Castell'Alfero - AT

 

 

Returned:

Orders from our online store can be returned within our 14-day return period, which counts from